Understand your plan
We sit with you and translate your NDIS plan into plain language, so you know exactly what your funding is for and what it can do.
Independent NDIS Support Coordination
Helping you navigate the NDIS with confidence.
Independent support coordination that puts you at the centre. We help you understand your plan, connect with the right supports, and work towards the goals that matter to you.
Melbourne-based, serving Australia wide.
Currently welcoming new participants
Free initial chat, no obligation. Professionals referring a participant can start online.
- Registered NDIS provider
- Independent & participant-focused
- 45+ years combined experience
- Responds within 1 business day
You're probably feeling…
Overwhelmed and unsure where to start
Confused by your plan and what it really means
Stretched trying to find the right supports
Tired of repeating your story over and over
What support coordination looks like
Practical help from people who have been through it themselves.
Connect with the right supports
We match you with providers who genuinely fit — your goals, your culture, your household, your timing — and we stay involved to continue to coordinate your support providers.
Build your confidence
Over time you learn the system with us alongside you, so you can make decisions and speak up with certainty at your next plan review.
Stay in the loop
You'll always know who your coordinator is, what's happening next and when you'll hear from us. No chasing, no silence.
Our promise
You'll never be handed a list and left to sort it out.
Support coordination is only useful when someone actually picks up the phone. We keep our caseloads deliberate so every participant gets a coordinator who knows their story, their household and what a good week looks like for them.
- A named coordinator you can reach directly
- Plain-language explanations, every time
- Honest, independent options on providers
- Reports and evidence ready well before your plan review
In their words
Trusted by the people who work beside us.
We’ve had the pleasure of working alongside Mary and the Your Journey Support Coordination team for over five years, and they are kind, caring and supportive to every participant we share. There’s a genuine, family-like warmth to the way they work, and together we’ve seen many participants grow and thrive through the supports they’ve received. We love working with Mary and her team, and we regularly recommend Your Journey to our own participants looking for quality support coordination.
Matt CamenzuliDirector
Shared with permission.
The journey we take together
Step by step, at your pace.
From the first conversation through to your plan review, you'll always know what's happening next and who to call.
See how we helpNot sure where to start?
Tell us a little about the person you're supporting — whether you're a participant, a family member, a planner or an allied health professional. We'll talk it through with no obligation.